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The app

The basics of working with Crowd Control + Shopify

Take a look

Setup guide

A quick checklist to make sure everything gets done properly

Get started

Shopify

Resources for launching a new store

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Troubleshooting

Solutions for common admin and backer questions

Find answers

Pledge Manager

General setup 10
  • Quickstart
  • Create a new project
  • Import project/backer data
  • Currency conversion of backer report
  • Reviewing reward and product data
See all 10 articles
Conditional setup 2
  • Shipping profiles of duplicate products
  • Exceptions (Kickstarter only)
Launch & manage 3
  • Pre-survey update to backers
  • Send surveys to backers
  • Overview
Supplemental 6
  • Reward product bundles
  • Survey type: discounts vs gift cards
  • App permissions
  • Uninstalling Crowd Control
  • Custom product options
See all 6 articles
Troubleshooting 5
  • Backer email isn’t in Crowd Control
  • Common survey creation issues
  • Backer hasn’t received survey link
  • Backer is being asked for payment when no payment is required
  • Backer is receiving reminder emails even though they have completed their survey

Relocate+ Order Editor

Overview 2
  • Basics
  • Installation and uninstallation
Troubleshooting 1
  • Testing Relocate Address Editor
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