General setup 10

• Quickstart
• Create a new project
• Import project/backer data
• Currency conversion of backer report
• Reviewing reward and product data

See all 10 articles

Conditional setup 2

• Shipping profiles of duplicate products
• Exceptions (Kickstarter only)

Launch & manage 3

• Pre-survey update to backers
• Send surveys to backers
• Overview

Supplemental 6

• Reward product bundles
• Survey type: discounts vs gift cards
• App permissions
• Uninstalling Crowd Control
• Custom product options

See all 6 articles

Troubleshooting 5

• Backer email isn’t in Crowd Control
• Common survey creation issues
• Backer hasn’t received survey link
• Backer is being asked for payment when no payment is required
• Backer is receiving reminder emails even though they have completed their survey

Advanced 1

• Focused product descriptions