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Pledge Manager

General setup 10

  • Quickstart
  • Create a new project
  • Import project/backer data
  • Currency conversion of backer report
  • Reviewing reward and product data
See all 10 articles

Conditional setup 2

  • Shipping profiles of duplicate products
  • Exceptions (Kickstarter only)

Launch & manage 3

  • Pre-survey update to backers
  • Send surveys to backers
  • Overview

Supplemental 6

  • Reward product bundles
  • Survey type: discounts vs gift cards
  • App permissions
  • Uninstalling Crowd Control
  • Custom product options
See all 6 articles

Troubleshooting 5

  • Backer email isn’t in Crowd Control
  • Common survey creation issues
  • Backer hasn’t received survey link
  • Backer is being asked for payment when no payment is required
  • Backer is receiving reminder emails even though they have completed their survey
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