Support
Home
Solutions
Tickets
Sign Up
Login
Looking for some help?
Enter your search term here...
Search
New support ticket
Check ticket status
The app
The basics of working with Crowd Control + Shopify
Take a look
Setup guide
A quick checklist to make sure everything gets done properly
Get started
Shopify
Resources for launching a new store
Learn more
Troubleshooting
Solutions for common admin and backer questions
Find answers
Pledge Manager
General setup
10
Quickstart
Create a new project
Import project/backer data
Currency conversion of backer report
Reviewing reward and product data
See all 10 articles
Conditional setup
2
Shipping profiles of duplicate products
Exceptions (Kickstarter only)
Launch & manage
3
Pre-survey update to backers
Send surveys to backers
Overview
Supplemental
6
Reward product bundles
Survey type: discounts vs gift cards
App permissions
Uninstalling Crowd Control
Custom product options
See all 6 articles
Troubleshooting
5
Backer email isn’t in Crowd Control
Common survey creation issues
Backer hasn’t received survey link
Backer is being asked for payment when no payment is required
Backer is receiving reminder emails even though they have completed their survey
Advanced
1
Focused product descriptions
Relocate+ Order Editor
Overview
2
Basics
Installation and uninstallation
Troubleshooting
1
Testing Relocate Address Editor
Integrations
1
Integration setup: Shipstation