Support
Home
Solutions
Tickets
Sign Up
Login
Looking for some help?
Enter your search term here...
Search
New support ticket
Check ticket status
The app
The basics of working with Crowd Control + Shopify
Take a look
Setup guide
A quick checklist to make sure everything gets done properly
Get started
Shopify
Resources for launching a new store
Learn more
Troubleshooting
Solutions for common admin and backer questions
Find answers
Forums
Crowd Control Forums
Crowdfunding Tips
Pledge Manager
Quickstart
1
Setup guide
Intro
4
Overview
The basics
Projects
Surveys
Admin
4
Overiew
Dashboard
Backers
Surveys
General setup
3
Overview
Create a new project
Import project/backer data
Launch & manage
3
Pre-survey update to backers
Send surveys to backers
Overview
Supplemental details
More Info
5
Survey type: discounts vs gift cards
App permissions
Uninstalling Crowd Control
Custom product options
Price rounding and discount-based surveys
Relocate Address Editor
Overview
2
Basics
Installation and uninstallation
Troubleshooting
1
Testing Relocate Address Editor
Shopify
Getting started
6
Products
Store basics
Gift cards
Collections
Shipping
See all 6 articles
Troubleshooting
Crowd Control admin
4
Reward items aren’t appearing in survey collection
Backer email isn’t in Crowd Control
Backer received the wrong survey
Common survey creation issues
Backer questions
3
Backer hasn’t received survey link
Backer is being asked for payment when no payment is required
Backer is receiving reminder emails even though they have completed their survey
Shopify
1
The survey page isn’t scrolling
Kickstarter
Management tips
2
Post-funding insights
Pre-survey project update
Getting started
Crowd Control
12
Application summary
Overview
App installation
Upload backer data
Reward management
See all 12 articles