Products to be featured in backer surveys must be created on Shopify. This article outlines required and recommended configurations as well as some settings for advanced survey functionalities.
On this page:
The product name to be shown to your backers (customers).
To provide a more uniform survey experience, products used in surveys only show a limited description by default.
A full product description can be viewed by backers on the survey page by clicking the 'more detail' link for a product. All images for a product can also be seen with this feature.
It is possible to show two different descriptions to backers: a shortened, default description and a different, full-length description in the 'more detail' pop-up.
While in code view, place <!--details--> above the description text that you would like to have displayed within the 'more detail' pop-up. Code view is accessed by clicking the < > button in the type right of the description editor.
All product images used should use the same dimensions. Inconsistent image dimensions can dramatically alter the look and quality of your online store.
Products displayed within the Crowd Control survey page only show one image by default. Images will change if properly configured with variant options. More images can be viewed by a backer clicking the "more details" link.
Crowd Control facilitate's a payment-free purchase of survey items by backers. As such, all products used in surveys should have a price. Since it is technically possible for anyone to purchase products used on surveys, an atypical price should not be used.
Early bird pricing
A product listing can only have one price. However, it is possible to create a duplicate product listing using a different price.
The use of early bird pricing should only be used if it is acceptable for a non-early bird customer to purchase the item. While it is possible to decrease the accessibility to a product through collection, it is not possible to restrict its purchase to early bird backers.
Backers will only be charged for applicable taxes on survey products at checkout when gift card-type surveys are used. The requirement to charge taxes is based on a store's local laws.
The inventory settings for a product can be essential for organized delivery and stock management. The use of these details is dependent on a store's fulfillment needs.
Inventory managed by
Specify the fulfillment source of a product (usually left to default settings unless using a third-party fulfillment services).
Stock keeping unit are usually unique alphanumeric identifiers assigned to a product to assist with fulfillment and inventory management. Any variation in an item should have a unique SKU.
A pair of shoes that is available in 10 sizes needs 10 SKUs. If a pair of shoes is available in 2 colors and 10 sizes, then it should use 20 unique SKUs.
The use of barcodes is depdendent on the fulfillment needs of each store (barcodes are commonly required by third-party fulfillment services).
Tracking inventory recommended as it is a valuable way to know how many of an item are available for purchase.
These details can be essential when calculating shipping costs for an order.
This is a physical product
If unchecked, it is assumed that the product does not require shipping and a shipping address will not be collected during checkout (nor will there be any associated shipping costs).
Digital products should have this box unchecked.
Information used for calculating shipping costs for a product both for buyers at checkout and for purchasing postage.
Information used to calculate the cost of any customs/duties associated with an international shipment.
Variants are used within Shopify to differentiate product options such as size, color, material, etc. Product variants have their own SKU and pricing, when applicable.
Variant name: Shoe size
Variant options: 7, 8, 9, 10, 11
Variant name: Shoe color
Variant options: Black, White, Brown