Template and widget files required for a guided survey experience are installed on a store's live theme during project creation in the app.
A fundamental part of Crowd Control surveys depends on the use of specialized collection and page templates installed on a store's live theme during project creation. These files are critical to empowering stores with the ability to provide backers with a customized and guided experience.
On this page:
Template files are installed on a store's live theme during project creation within the app. Users should select their store's active theme from the available list to install the template files compatible with their store's theme. If a store's theme is unlisted or is a custom theme, then a user should select the appropriate option from the list. Unlisted and custom themes require Crowd Control Support to manually install and adjust the template files to be compatible with such themes.
Compatible store themes
Automatic installation of compatible survey template files are currently available for the following themes:
Note: New themes are regularly being added to this list.
Unlisted and custom themes
Installing compatible template files for unlisted or custom themes require Crowd Control Support. After a project has been created for a store using an unlisted/custom theme, Crowd Control Support will request collaborator access to complete this process. Collaborator access requests are sent to a store's admin email via Shopify and must be approved before installation can begin.
Please allow 2-3 business days for Crowd Control Support to develop and install the appropriate files.
How do I find my store’s theme?
Your store’s theme can be found by clicking Online Store on your Shopify dashboard.
What if my theme is not listed?
Please select unlisted and the Crowd Control support team will request collaborator access to install and manually adjust the files if needed.
What if I have a custom theme?
Select custom and the Crowd Control support team will request collaborator access to install and manually adjust the files if needed.
I’ve customized my theme but it started as the [blank] theme. What should I do?
Select your original theme name from the list.
Template files (advanced)
Survey templates are built upon Shopify’s collection.liquid organization. Once installed, the files can be found via a theme’s templates and assets. Custom editing of the survey template code should be done with caution as changes may affect the intended functions of the survey.